Your Questions, Answered

Yes. We can usually redesign or freshen up an existing site quicker and for less money than building one from scratch. Whether your company’s website “doesn’t look professional”, takes too long to load or the navigation is baffling to visitors, we can help. We can enhance your current website with updated designs, improved functionality, and better user experience.

Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website for a small fee. We can accept almost any type of file. If your materials are printed, we can scan and convert them. Wicked Wizard will help you establish your online image to be consistent with your existing image that your customers already know & remember.

No, you do not need to own a computer or have computers involved in your business in order to have a website. Many companies do filing, invoicing and more without a computer. Creating a website is more about exposing your business to new potential clients and generating new sales. There is no need to overhaul the way your company does business.

Website Maintenance or Website Updates refers to changes made to your website after the initial design & setup. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of Website Maintenance. You are welcome to send over your list of necessary revisions. We are happy to assist you with any changes you would like at an hourly rate.

Absolutely! Over 80% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website, 24 hours/7 days a week/365 days a year.

You are responsible for writing the copy/text for your website. However, Wicked Wizard will place your supplied copy on the website for you. We also offer copy writing assistance for an additional fee.

Actually, making it look like anything you want is not much of a factor. We’ll start with your initial direction and then work with you to refine it.

Usually the content of a site or type of business does not affect the methods, procedures and codes used to build it. For example, you wouldn’t ask a car wash if they had washed your color car before. It would be unlikely that we had not had experience with your required web site functions. We have worked with a wide range of clientele.

Initial Consultation All our services begin with a free initial consultation to determine your requirements. We determine your exact needs and desires. This helps us gather information about your company, services, audience, purpose, site goals, and more. The consultation step is very important because we are committed to providing you with solutions that will work for you, not for us! We prefer you call so we can provide you with faster service, but emails are okay, too. Proposal After you are confident we have addressed all your ideas, questions, and requirements, you can get specific recommendations for your project. There are many different ways to meet your specific needs. We explain these options with the proposed pricing to deliver them. Payments We require 50% deposit to start your work. After “you agree” and “we agree”, we start the actual design process. If you do not understand the smallest of points at this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false expectations do NOT move the design process forward in a productive manner. At ANY time, please contact us about any concerns, questions or comments you have about your project. Collecting Your Content You will provide us with the text and any other content for your website and any specific pictures you would like. We can provide you with access to thousands of royalty free stock photos. Design Development We may ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. You can also have a look at our past work and let us know any website elements you like and we can incorporate the same for your website. Web Development We then begin building the website and web pages, incorporating the design and all of the content that you provide. You and the designer work closely to develop a look that will be both visually pleasing and user-friendly. Pre-launch Evaluation After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live. Launching Your Website After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see! Ongoing Support After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.

Due to the high level of custom work and the collaborative process involved in each website we build, it’s difficult to predict an exact turn-around time. We will work together with you to complete the web design project in a timely manner. We agree to work expeditiously to complete the web design, but delays can occur if any milestone that requires your action, such as approving design mockups or web design changes, is not acknowledged on time. As an example, a 5-page website can be finished anywhere between 1-6 weeks after we’ve received all content and feedback from you. It’s a safe estimate to expect at least a month for your project, though it could be much quicker or slower, depending on your input. Always remember, we can only work as fast as you allow us; turn-around time is client-dependent. If content is provided sooner, initial and on-going instructions are clear and revisions requested are reasonable, turn-around time can be significantly decreased. On the other hand, it could drastically increase due to client in-action, delayed mockup approvals, back and forth change requests, etc.

Absolutely. We do awesome custom web design.

Yes, we would love to.

Absolutely! You’ll have several options for managing your site after it’s completed. When we’re finished constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. Just make sure you let us know you would like this option. We also offer a webmaster service, if you’d like us to manage your new site for you.

We accept Visa, MasterCard, and American Express. We also accept Paypal, checks and money orders.

Yes, just a one-time cost for web design.

We have been in business since 2004.

We work with all types of clients from big corporations to individuals. We have clients all over the United States.

We are located in Marlton, NJ, just south of Philadelphia, PA.

Yes, our phones ring here in the U.S. and all your queries are answered by professionals. You always work with someone physically located in the United States.

That is not a problem; we have clients in all 50 states. Everything that you need to inspect is put up on the web as it’s worked on, and materials and communications move easily by telephone and emails on a routine basis. Although we welcome our clients anytime to visit us physically, we have not met 98% of our customers in person. You don’t need to meet us to convey your ideas, we have the expertise in this field to understand your requirements from top to bottom. The internet allows you to choose from the best web developers in the world and still get better, faster service than the shop across town can provide — and, after all, that’s what you’ll be using the web to offer your own clients, isn’t it? On the web, all distances are equal to zero. Even when someone chooses a local provider, it is unlikely that they will visit that company in person because of tight schedules, and they end up talking on the phone and emailing. Working with your web developers and designers over the Internet is faster, more convenient, and more efficient than spending time arranging in-person meetings.

Sure, you can call any of them. Since we cannot control what happens once we complete the website, we can not guarantee they will be able to take your call.

Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.

We work 9:00 AM to 5:00 PM EST – Monday to Friday and 10:00 AM to 4:00PM EST on Saturdays.

Thank you, we get them very often. Our mission is to be one of America’s best web and graphic design companies by educating our clients and making their web presence affordable and successful. After we finish your project successfully and you are satisfied with our service, we would appreciate it if you refer us to your friends and associates to spread the word about us.